ChaCha Search

A new search engine out, well new to me, the key difference is if you can't find what you are looking for in a conventional search they have a team of people who you can live chat with who will find what you are looking for! This is a very cool idea, although I'm not sure how they could support a service like this if they ever got as big as Google.

http://www.chacha.com/

"About ChaCha
ChaCha stands out as different and better in a landscape cluttered with common search engines because it uses the World's most powerful technology - The human brain.

ChaCha's goal is to provide a better search experience by combining results that are hand-picked by our knowledgeable human guides with the best computer-generated search results. In those cases where you can't find what you need with our instant results, ChaCha will connect you with a live human guide who will find the information for you through an instant messaging-style search session.

Scott Jones and Brad Bostic, two dynamic entrepreneurs who were not satisfied with millions of irrelevant search results provided by first generation search engines, believed a better experience could be created by tapping into human intelligence. Since starting ChaCha, they have been hard at work with the ChaCha team to create:

** A smart search engine that "learns" by tapping into human intelligence so its results are always improving
** A place to find exactly what you're looking for instantly
** Help from people who are knowledgeable about the very thing you are looking for when instant results don't have the answer

Remember, ChaCha is all about making the web more accessible, by giving you the most relevant results you need. And with ChaCha, you get great results instantly and you have the option to search with a Guide who can help find your result. So come join our experiment and have some fun!

Why the name ChaCha?
People often ask how we picked the name. The answer is that it has a dual meaning. First, "Cha" means "search" in Chinese. Second, the ChaCha is a popular, fast-paced dance.

Therefore, we are named ChaCha because we are the only search engine that allows people seeking information to instantly connect online with live ChaCha Guides that lead them (much as they would in the dance) to the most relevant results on the Internet.

ChaCha - A new way to search
ChaCha Search gives you the BEST computer-generated search results on the Web instantly.

But that's not all. To make its results different and better, ChaCha includes results that have been hand-picked by our human Guides. Computers keep getting smarter, but they don't have brains - ChaCha's human Guides bring the Internet's best results to you instantly.

And if you still don't get the results you need with our instant search, unlike any other search engine on the planet, ChaCha will instantly connect you with a live ChaCha Guide (Search With Guide) who can help you. How's that for VIP service? And it's still free!

ChaCha Guides
By searching with a Guide your query is sent to a real person who is skilled at finding information on the Internet and knowledgeable on the subject at hand so that you get the few exact results you want, not the millions of results you don't.

ChaCha only provides quality, human approved results.

The more you use ChaCha, the smarter and faster ChaCha becomes! Because ChaCha saves, rates, and updates all the answers that are hand-picked by our Guides. ChaCha's intelligent Guide application learns from every search so our Guides know where to look to find information for you quickly."

http://www.chacha.com/info/about